Member Resources

Australian Service Handbook (X-1)

• The Australian Service Handbook, 2021 edition, is available for purchase. Order yours here.

• Available NOW: a .PDF version for members and groups to download

Documents for Groups

• Guidelines adapted for use in Australia by AGSO 

• Current Public Liability Insurance Certificate (for all Areas around Australia)

• What is Public Liability Insurance?
• Australian General Service Office ABN: 20 005 700112   ACN: 005 700 112

• Al-Anon Opening/Closing  (downloads automatically)

• Alateen Opening/Closing (downloads automatically) new!

• Table cards for Electronic Meetings (downloads automatically) new!

• Registering a new group? Group Registration Form
• New Introduction to B-6 One Day at a Time

View our Free Downloads here.

Finance

Australian General Service Office (AGSO) bank account details for Electronic Funds Transfer:

   BSB:  063158       Acct No.:  10035455

We ask members to please email AGSO when making a donation: [email protected] advising of a full name and the Group or Area you belong to. Then we can reply with your receipt. If it’s a regular donation and you always use the same reference, it’s only necessary to send us one email at the start.

• Credit Card Options are available using PayID using our ABN No. 20 005 700 112
• Use the QR code for Personal Donations to the Al-Anon Australia General Fund via the GiveNow website.

• X-21 Seventh Tradition, pamphlet available to download here
• AGSO Appeal Letter March 2025
• How AGSO Serves Your Group and You
• Suggestions for Treasurers – all levels of service
• Bequest Form – July 2022

Member Information Resources

Have You Heard? The e-newsletter from your Australian General Service Office (AGSO) to any member or Australian groups that have an email address registered with us.

Email the AGSO (make sure this link goes to [email protected]) to be added to our mailing list.

Reading Al-Anon’s Legacies Aloud

This link (provided here) offers guidance on the topic: Reading aloud the Twelve Steps and Twelve Traditions of Al-Anon Family Groups as written (taken from the UK and Eire General Service Office).

Public Information (P.I.)

• Ideas & Suggestions (includes Open Letters, literature suggestions)

• Guide for Public Information Activities

• Al-Anon Family Groups Australia’s YouTube Channel

• Al-Anon Family Groups Australia on 

• Al-Anon Family Groups Australia on 

• TV Community Service Announcement 1

• TV Community Service Announcement 2

• Radio Community Service Announcements Letter of Introduction

Spread The Word 

Newsletter for Al-Anon members undertaking PI service work

• Issue 83 March – May 2025

PI Booklet: Families Facing Alcoholism

• An informative publication aimed at professionals and prospective.
• Available for purchase through your Area Office  or online
• Download a digital copy here!
• Families Facing Alcoholism, offers hope to members of the public who are yet to find the help and understanding we have found in Al-Anon.
• Mother Of An Alcoholic (member sharing)

PI Posters: CAL available for purchase

Posters, possibly an easier “action idea” for members of groups undertaking vital public information work. See also a print-friendly image of the posters (below).

• MX-01 Alcoholism shatters lives
• MX-02 Alateen poster
• MX-03 Weeping Woman poster
• M-22s Woman (small) poster
• M-34 Alcoholism can tear a family apart
• M-36 You don’t have to drink ….

Volunteers in Service

• Volunteer Opportunities at the Australian General Service Office (AGSO), May 2025

• Criteria for Prospective Service Members at the Australian General Service Office