Contact Us

If you are troubled by the drinking of someone close to you, please call 1300 ALANON (1300 252 666)

Southern Tasmania

Email Address: [email protected]

Telephone: 0456 595 322

Help line: 1300 252 666 (for the cost of a local call)

Northern Tasmania
Help line: 1300 252 666 (for the cost of a local call)
Southern Victoria

Mailing Address: GPO Box 5458, Melbourne Vic 3001

Office Address: Suite 5, Level 7, 51 Queen Street, Melbourne Vic 3000

Office Hours: 10.30 am to 2.30 pm Monday to Thursday

Phone: (03) 9629 8900

Helpline: 1300 252 666 (for the cost of a local call)

Email: [email protected]

Northern Victoria

Mailing Address: P.O. Box 81, Mooroopna Vic 3629

Office Address: M G O’Brien Hall, McLennan Street, Mooroopna Vic 3629 (temporarily closed)

Helpline: 1300 252 666 (for the cost of a local call)

Southern New South Wales

Office Address: Suite 204, 208 Forrest Road, Hurstville NSW 2220

Phone: (02) 9570 3422

Helpline: 1300 252 666 (for the cost of a local call)

Email: [email protected]

 

Northern New South Wales

Office Address: To be advised

Office hours:

Telephone: 1300 252 666 (for the cost of a local call)

Email: [email protected]

Western New South Wales

Office Address:

Unit 1, First Floor 207-208 Queen Street

St, Marys NSW 2760

Mailing Address:  P.O. Box 1027 St Marys NSW 2760

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

Canberra - Information Service Office

Office Address: Level 1, Room 11, New Griffin Centre, Genge Street, Canberra ACT 2601

Telephone: (02) 6249 8866

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

South Queensland

Office Address: Unit 3, 1050 Manly Road Tingalpa QLD 4173

Postal Address: PO Box 2169 Tingalpa QLD 4173

Office hours: 10.00 am until 2.00 pm Monday, Tuesday & Wednesday

Telephone: (07) 3890 1244

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

North Queensland

Mailing Address: P.O. Box 1829 Cairns 4870

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

South Australia

Office Address: 2nd Floor, Stafford House, 25 Leigh Street, Adelaide SA 5000

Mailing Address: Al-Anon Family Groups SA Area Inc., 25 Leigh Street, Adelaide SA 5000

Office hours: 10.00am to 2.45pm Monday, Wednesday, Thursday, Friday

Telephone: (08) 8231 2959

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

 

Western Australia

Office Address: Room 9, Claisebrook Lotteries House, 33 Moore Street, East Perth WA 6004

Office hours: 10.30am to 2.30pm Monday to Thursday (Please call first if visiting.)

Telephone: (08) 9325 7528

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

Northern Territory (Darwin District)

Mailing Address: Postal Address: PO Box 41687 Casuarina NT 0811

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

Northern Territory (Alice Springs)

Postal Address: P.O. Box 2918, Alice Springs, NT 0870

Local telephone: 0438 004 113

Help line: 1300 252 666 (for the cost of a local call)

Email: [email protected]

National Office
Australian General Service Office

Mailing Address: GPO Box 1002, Melbourne Vic 3001

Office Address: Level 7, 51 Queen Street, Melbourne Vic 3000

Office Hours: 9.00 am – 5.00 pm, Monday to Thursday

Phone: (03) 9620 2166

International enquiries: +61 3 9620 2166

Email: [email protected]

Media enquiries: +61 414 337 682

What happens during a call to our national 1300 helpline number?

  • We suggest what you might do next
  • We share resources likely to help you
  • You will be listened to and encouraged to attend a meeting near you or online.

You can also email us directly

Review the details of the Al-Anon office closest to where you live, and reach out to an Al-Anon member by sending a simple email.

Send a General Enquiry

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